Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device, remember your preferences, and understand how you use the platform. Some cookies are essential for the platform to function; others are used to improve your experience or to analyse how the platform is used.

2. How We Use Cookies

Scope uses cookies for the following purposes:

Essential Cookies

These cookies are necessary for the platform to function and cannot be disabled. They include:

• Session cookies: Maintain your logged-in session as you navigate the platform.
• Security cookies: Protect against cross-site request forgery and other security threats.
• Basket cookies: Maintain your ticket basket during the checkout process.
• Cookie consent record: Remembers your cookie preferences so we do not ask again on subsequent visits.

Essential cookies do not require your consent and are always active.

Analytics Cookies

These cookies help us understand how visitors use the platform - which pages are most popular, where users drop off in the checkout flow, and how the platform performs. This information is used in aggregate and is not linked to individual users.

Analytics cookies are only set with your consent. You can withdraw consent at any time by clearing your cookies or updating your preferences.

Preference Cookies

These cookies remember your settings and preferences, such as your preferred area filter or notification settings. They improve your experience by reducing the need to re-enter preferences on each visit.

Preference cookies are only set with your consent.

3. Cookie Consent

On your first visit to Scope, a cookie consent banner will be shown. You can:

• Accept all: Enables essential, analytics, and preference cookies.
• Essential only: Only essential cookies are set. Analytics and preference cookies are not activated.

Non-essential cookies are not set before you have given your consent. Your consent is recorded against your browser session.

You can change your preferences at any time by clearing your browser cookies. On your next visit, the consent banner will appear again.

4. Third-Party Cookies

Some third-party services used by Scope may also set cookies on your device. These include:

• Stripe: Our payment processor may set cookies as part of the secure payment flow. These are essential to the payment process and cannot be disabled.

We do not use advertising or social media tracking cookies.

5. Managing Cookies

Most browsers allow you to control cookies through their settings. You can typically:

• View cookies stored on your device
• Delete cookies individually or all at once
• Block cookies from specific websites
• Block all third-party cookies

Disabling essential cookies will affect the functionality of the platform. You may not be able to log in, maintain your basket, or complete a purchase if essential cookies are blocked.

For guidance on managing cookies in your specific browser, visit the browser manufacturer's help page.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Material changes will be notified via the cookie consent banner on your next visit.

7. Contact

For queries about our use of cookies, contact us at privacy@scopeshows.com.